The art of Innovation by Tom Kelley with Jonathan Littman
Success in your business
The success of your business reflects the amount of love you have for it. Want a more success business? Ask yourself if you can find a way to love it more. Love is the doorway, and you are the key. Remember: education changes everything.
Gleen Head
Frank Bettger | <------------> | Benjamin Franklin |
---|---|---|
Enthusiasm: Force yourself to act enthusiastic. | Temperance: Eat not to dullness; drink not to elevation. | |
Order: Self Organization. Take more time to think and do things in the order of importance. | Silence: Speak not but what may benefit others or yourself; avoid trifling conversation. | |
Think of other's interests. | Order: Let all your things have their places; let each part of your business have its time. | |
Questions: Cultivate the art of asking questions. | Resolution: Resolve to perform what you ought; perform without fail what you resolve. | |
Key issue. The most important secret os salesmanship is to find out what the others fellow wants, and then help him the best way to get it. | Frugality. Make no expense but to do good to others or yourself; i.e, waste nothing. | |
Silence: Listen. Keep you avoid talking too much. | Industry - Lose no time; be always employed in something useful; cut off all unnecessary actions. | |
Sincerity: Deserve confidence. | Sincerity: Use no hurtful deceit; think innocently and justly, and, if you speak, speak accordingly. | |
Knowledge: Know your business and keep knowing your business | Justice: Wrong none by doing injuries, or omitting the benefits that are your duty. | |
Appreciation & Praise | Moderation: Avoid extremes; forbear reseting injuries so much as you think they deserve. | |
Smile: Happiness | Cleanliness: Tolerate no uncleanliness in body. Cloaths, or habitation. | |
Remember faces and names. | Tranquility. Be not disturbed at trifles, or at accidents common or unavoidable. | |
Service and prospecting. | Rarely use venery but for health or offspring, never to dulness, weakness, or the injury of your own or another's peace or reputation. | |
Closing the sale: action. | Humility.. |
Saturday, January 31, 2009
Tiger Woods
As I was completing this book (said Tom Kelley), Tiger Woods was winning the U.S Open golf tournament at Pebble Beach, dominating the field as never before. He seemed both intense and utterly calm. His dedication was complete, and his swing and putting were nearly perfect. In spite of what looked like masteful putting in his first round, he insisted that the balls weren't going into the hole smoothly enough for him. They were just "scooting," he said, not rolling. He stayed on the practice green till they rolled beautifully, Butch Harmon, his swing guru, said Tiger was playing better than ever. "He's confident. He's mature," said Harmon. "We've built his swing together, so it's pretty easy to tweak if something goes wrong." I found that a wonderful, enlightening statement. The greatest golfer in history, who appears to be the ultimate solo performer, is actually the product of a team effort, and when the occasional bumps in the road arrive, the going is easier because of that fact.
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