Sunday:
"Putting my ideas in the form of questions showed him how I felt about what he should do, but at the same time kept him in the buyer's seat. Each time he offered an objection or comment, I passed the ball right back to him with another question."
Frank Bettger
Monday:
"Never once I felt that I've 'sold' them anything. They've always 'bought'. Instead of trying to give them the impression that I knew all the answers - as was my habit before I heard J. Elliot Hall - I made them give the answers, largely by asking questions."
Frank Bettger
Tuesday:
"You can do two things with a question:
1. Let the other person know what you think.
2. You can at the same time pay him the compliment of asking his opinion."
Frank Betteger
Wednesday:
"One of the biggest thing you get out of a college is a questioning attitude, a habit of demanding and weighing evidence... a scientific approach."
A famous educator said.
Thursday:
"This habit, I believe has been a great advantage to me when I have had occassion to persuade men into measures that I have been from time to time engaged in promoting; and as the chief ends of conversation are to inform or to be informed, I wish well-meaning, sensible men would not lessen their power of doing good by a positive, assuming manner, then tends to create opposition and to defeat every one of those purposes for which speech was given us."
Benjamin Franklin
Friday:
"When another asserted something that I thought in error, I deny'd myself the pleasure of contradicting him abruptaly, and of showing inmmediately some absurdity in his propositions; and in aswering I began by observing the in certain cases or circumstances his opinion would be right, but in the present case there appear'd or seem'd to me some difference, etc. I soon found the advantage of this change in my manner; the conversation I engaged in went on more pleasantly. The modest way in which I propos'd my opinions procur'd them a readier reception and less contradiction; I had less mortification when I was found to be in the wrong and I more easily prevailed with others to give up their mistakes and join with me when I happened to be in the right."
Benjaming Franklin
Saturday:
"Questions, asked sincerely and tactfully, indicate to your partner that you are listening and seriously considering their ideas."
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